AI Operations Reporting & Analytics Analyst - Fully Remote Opportunity
Remote
Full Time
Experienced
Key Responsibilities
Operations Reporting & Analytics
Technical Skills
Operations Reporting & Analytics
- Lead the maintenance, governance, and continuous improvement of AI Operations dashboards, scorecards, KPIs, and reporting assets.
- Ensure operational, consumption, billing, and performance reporting remains accurate, reliable, and actionable.
- Track adoption, usage, consumption, cost, billing, capacity, and operational performance trends across AI platforms and services.
- Deliver recurring executive, operational, financial, and consumption reporting packages.
- Analyze operational and financial data to identify trends, risks, opportunities, and areas requiring attention.
- Investigate reporting discrepancies, consumption anomalies, and unexpected usage patterns to determine root causes and recommend corrective actions.
- Perform deep-dive analysis of AI operational, financial, adoption, and consumption data.
- Correlate data from multiple sources to provide meaningful insights and recommendations.
- Develop executive-ready summaries, trend analysis, and operational performance narratives.
- Translate complex datasets into clear and actionable business insights.
- Oversee consumption monitoring, utilization reporting, billing visibility, and cost transparency processes.
- Support forecasting, budgeting, chargeback, and show back reporting activities.
- Identify opportunities to improve operational efficiency and optimize resource utilization.
- Partner with Finance to support AI consumption reporting and cost management activities.
- Maintain reporting standards, data quality controls, metric definitions, support documentation, and reporting governance processes.
- Ensure consistency and integrity of operational, financial, and consumption reporting.
- Support operational audits, compliance reporting, and governance reviews.
- Partner with Operations, Support, Engineering, and Finance teams to resolve reporting questions, data issues, and operational reporting needs.
- Executive and operational dashboards
- Consumption, adoption, billing, and metering reports
- Cost, showback, and chargeback reporting
- Operational performance scorecards and trend analysis
- Forecasting and capacity utilization reports
- Reporting documentation, data dictionaries, metric definitions, and support runbooks
- Executive summaries and operational insights presentations
- Accurate, timely, and reliable operational reporting.
- Clear visibility into platform consumption, costs, adoption, utilization, and operational performance.
- Improved stakeholder confidence in reporting and analytics outputs.
- Increased identification of cost optimization and operational improvement opportunities.
- Reduced manual reporting effort through automation and process improvement.
- High levels of data quality, consistency, and reporting governance.
Technical Skills
- Advanced proficiency in:
- Power BI
- Microsoft Fabric
- Microsoft Excel (advanced formulas, Power Query, Pivot Tables, data analysis)
- SQL
- Experience working with large operational, financial, and consumption datasets.
- Strong understanding of reporting governance, data quality management, and operational analytics.
- Experience supporting cloud-based, consumption-driven technology services.
- 7+ years of experience in Technology Operations, Service Management, Business Intelligence, Reporting, Analytics, FinOps, or similar operational functions.
- Demonstrated ability to independently analyze complex datasets, identify trends and anomalies, and develop actionable recommendations.
- Experience producing executive-level operational and financial reporting.
- Strong stakeholder management, communication, and presentation skills.
- Analytical problem solving
- Data-driven decision making
- Operational governance
- Financial and consumption analysis
- Reporting and dashboard stewardship
- Attention to detail
- Continuous improvement mindset
- Executive communication and storytelling with data
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